Personal information, including names, contact details and payment information, is collected during the booking process to manage reservations and ensure a seamless stay.
Additional information, such as dietary preferences or health concerns, may be collected to enhance guest experience.
Use of Information
Guest information is used solely for the purposes of booking management, communication, and providing personalized services during the stay.
Contact details may be used to send confirmations, updates, or relevant information about activities and services offered by the property.
Data Sharing
Personal information is not shared with third parties except:
To comply with legal obligations or requests from government authorities.
With trusted service providers (e.g., payment processors) who adhere to strict confidentiality agreements.
Data Security
All personal data is stored securely and protected against unauthorized access, alteration, or disclosure.
Payment details are processed through secure channels and are not retained beyond the completion of the transaction.
Cookies and Tracking
The property’s website may use cookies to improve user experience and analyze website traffic.
Guests can adjust their browser settings to manage or disable cookies, although this may impact certain functionalities.
Marketing and Communication
Guests may receive occasional promotional communications, which they can opt out of at any time.
Feedback provided by guests may be used for marketing purposes but will not include identifiable information without explicit consent.
Guest Rights
Guests have the right to access, update or request deletion of their personal information at any time.
Requests related to data privacy can be directed to naaharbagh@gmail.com / 7905458578.
Third-Party Links
The property may include links to third-party websites or services. The privacy policies of these third parties are not governed by the property, and guests are encouraged to review their policies separately.
Policy Updates
The privacy policy may be updated periodically. Guests will be informed of significant changes via email or a website notice.